Communicating care and concern – in the blink of a patient visit

I like sitting down with our patients to talk, plan, problem solve.

Doctors Coaching Doctors - Helane Fronek, MD Coaching and Consulting

Recently, I visited a friend in the hospital.  As her condition improved, the nursing staff suggested it was time to discuss discharge planning and called the social worker to make the necessary arrangements .  The social worker entered the room,  remaining close to the doorway, and announced that she had very little time since she had many other things to do.  We certainly didn’t feel confident that the plans would go well.

As we rush through our days, we frequently feel just like this overworked social worker – too much to do in too little time.  Our patients, on the other hand, are frequently worried and need not just our expertise but our time and reassurance.

Screen Shot 2014-08-04 at 11.19.36 PM

Fortunately, there are concrete things we can do to help us balance these opposing demands.

Research shows that when we sit down at the bedside, our patients perceive that we are spending more time with them than…

View original post 394 more words

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s